Comments on: Twice Victimized

By: Motty and Patti

Motty and Patti — Sat, 19 Dec 2009 00:55:24 +0000

Just to enforce the comments about Progressive – we had 2 claims in one month and they worked with our travel plan to send adjuster to the campground we were, and fix the RV at a different location in our schedule. We did not wait one single day to get the estimate or approval. Highly recommended!

By: David & Sheila Knapp

David & Sheila Knapp — Thu, 17 Dec 2009 23:36:21 +0000

We have National Interstate through PoliSeek and had a heck of a journey relocating our domicile from Texas to Florida due to our workamping activities. We had to call a half dozen times to make sure the old policies were canceled and the new ones in force. When we just bought a new 5W, our new policy was mailed to a customer in VA instead of us in FL (and he didn’t get his new policy yet). If we got this type of run-around with normal policy maintenance, what can we expect with an accident claim?

We tried to get Progressive quotes through Good Sam’s, but Progressive did not like the VIN # of our 2008 Chevy 3500HD Silverado because we have a Layton Equipment flatbed with a Gooseneck hitch. Apparently they consider our VIN# a commercial vehicle even though it is private RV use only and we see thousands of them in use out west on ranches and horse farms. Anyone have any ideas for us to try? We are model drivers with no accidents or tickets and I used to deliver motorhomes with a spotless record for many years and years.

By: Lou

Lou — Thu, 17 Dec 2009 05:43:13 +0000

I think PoliSeek really shot themselves in the foot with this one. Obviously all they want to do is sell policies, not stand behind their customers when they have a problem with their insurance carrier. Its ridiculous to have to have this problem in the first place, but for PoliSeek to step away and ignore Nick and Terry when he called them and just switch him back to the guy at National Interstate was a big, big mistake that no doubt will cost them several customers.

At the social hour at the SKP park in Livingston this was discussed in depth and a lot of folks who have PoliSeek (us included) are now looking into other options. They and National Interstate just lost our business and we’ll be sure to tell whomever we talk to about it.

The days of big companies acting impersonal and screwing over the little guy are history. With todays blogs and the internet word spreads fast, as it has in this case. And the repercussions will be felt.

By: Ray & Dee

Ray & Dee — Thu, 17 Dec 2009 05:34:20 +0000

After reading all of this, we also started making calls today and found an agent who could get us coverage with Progressive with a much better rate that we have been paying with Poliseek and National Interstate. We have a meeting scheduled with her Friday and will be telling Poliseek and National Interstate so long. If they pull this crap with you, with all of your connections in the RV industry, and your huge reader audience, what are they going to do to poor slobs like us if we ever have a claim? We’re not waitng to find out!

By: Velma Peugh

Velma Peugh — Thu, 17 Dec 2009 04:05:27 +0000

so sorry about the weather in Alabama–you can’t control mother nature….but I have to add my 2 cents…you should have taken us up on our offer of free camping in central florida…we have been having beautiful 80 degree days here in Lake Wales…no rain..and our lot is all concrete and the park is all blacktop roads…but I have to tell you it is supposed to get cooler this weekend high 64. so it all evens out…