Posts Tagged ‘medical emergency’

Moving Day And A New Chair

Posted on December 12th, 2010 by by Administrator

Today is moving day for us. We are leaving the Orlando Thousand Trails preserve this morning, headed for Paradise Island RV Resort in Fort Lauderdale, about 220 miles south.

The “quicker” route is to get over to Interstate 95 and take the superslab south, but what fun is that? If you’ve been on one interstate highway, you’ve been on all of them. We prefer the “blue highways” that show us small town America, and where we can travel at a slower pace.

So instead, we are going to take U.S. 27 south, through Sebring and around Lake Okeechobee, hook up with Interstate 595, and take it to 95. Then it’s just a hop, skip, and a jump north to the campground.

Our friends Jim and Chris Guld, from Geeks on Tour, are staying at Paradise Island this winter, and we’re looking forward to spending some time with them, away from all of the hectic activity of an RV rally, which is usually where we cross paths.

We have had a very good time here at the Thousand Trails, and this is one campground we’ll be returning to again. Now that we have used up our allotted 50 nights per year that we get “free” under our Thousand Trails membership, any other stays are $5/night, which is a darned good price on a full hookup RV site! We do have to come back to this area in the next few weeks to have the nice folks at Camping Connection do our latest Norcold refrigerator recall, but during the winter the Thousand Trails keeps pretty full, so I don’t know if they will have an opening for us.

A while back, a gentleman named Ladd Lougee, an outdoor and fitness enthusiast, wrote me that he came up with the idea for a better travel chair when he was camping in the Mammoth Lakes area of the California Sierra Nevada Mountains. Ladd said that after squirming around in his chair in discomfort for the hundredth time, he asked if anyone else had a sore back from using the typical camping chairs. He was very surprised to hear that nearly everyone else in his group did as well. So Ladd said he set out to build a better chair, the result being the Strongback Chair.

Strongback Chair

Okay, a lot of companies and people contact me, telling me that they have come up with the newest and best whatever, from computers to books to widgets, and I have to admit that usually I’m a skeptic. Most of these outfits simply send me an e-mail press release and expect me to publish it, but I don’t do things that way.

I write back and tell them that if they want to send me one of their products to review I’ll look at it. But, they must be willing to accept the fact that if it is good I’ll say so, and if I think it’s crap, I’ll say that too. I seldom hear back from them after that. I’m never sure if they are just looking for free publicity, or if they don’t have enough faith in their product to let me try it. But Ladd offered to send me a chair to evaluate in his first e-mail. That’s always a good sign.

The chair arrived a couple of days ago, and after sitting in it a while, folding it up and stowing it in its nylon carry bag, and pulling it out to sit on again on different types of terrain, from grass and gravel to blacktop, it is absolutely the most comfortable camp chair I have ever sat in.

The chair is big and roomy, it has solid padded arm rests, a drink holder, and can hold up to 300 pounds, and best of all, its design incorporates a frame-integrated lumbar support that gives my lower back excellent support. Strongback Chairs come in two models, the Zen for smaller people, and the big, roomy Elite model that Ladd sent me.

My only problem with the chair is that Miss Terry likes it just as much as I do, so now we have to fight over it! Or maybe there’s going to be a new chair in her Christmas stocking this year?

Thought For The Day – Stop global whining!

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Sometimes I Have To Be A Jerk

Posted on December 11th, 2010 by by Administrator

I try to be a nice guy, and I think most of the time I come pretty close. But there are times when I just have to be a jerk. Or at least some people think that I’m being a jerk.

It has happened a couple of times in the last few days.

I got an e-mail from a lady who purchased our RVers Guide To Fairgrounds Camping a while back, and was upset because one of the fairgrounds had raised their rates and we didn’t have the new rate listed. She wanted to know what kind of satisfaction I was going to offer her.

I replied that while we are constantly updating our guides, it would be impossible for us visit each and every place on a repeated basis to check on any changes. But we do send out inquiries twice a year asking for any changes. If they don’t give us updated information, we can’t reflect those changes.  We have a disclaimer in the first page of the guide that we are not responsible for changes in site fees, availability, or access. I also asked her what “satisfaction “ she expected on a $7.50 guide that still lists fairgrounds with RV camping sites in states from border to border.  

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I got a second complaint on the same fairgrounds guide, this time because a gentleman stopped at a fairgrounds in Wisconsin to spend the night, and they told him that their RV sites were closed for the season and the water was turned off. He told me he expected us to not only refund his money, but also to pay him for his night at a campground he did eventually find open. Well, that’s just not going to happen. I did mention that it was Wisconsin, in December, right?

Back in August, just before our rally in Elkhart, Indiana, a vendor came by Elkhart Campground while Terry and I were laying out the vendor sales area, and demanded that we move him because he was too close to another vendor selling a similar product. We agreed to do so, and spent some time shuffling vendor spaces to make him happy.

A few minutes later I got a call from the campground’s owner because he was in the office making demands on who would be parked near him. So I had to stop what I was doing to go put that fire out, and to apologize to the campground’s owner for his rude behavior.

Then, a day before the rally started, he called me to say that he could not attend the rally because his wife had a medical emergency that required a trip back to California. He also said that his expected merchandise had not arrived, and asked for a refund, even though we don’t give refunds on last minute booth cancellations. But because of the emergency, I told him that we would refund his vendor fees, to help cover the cost of their unexpected trip back to California. Even though we had been turning away vendors because we were full, which meant we would lose money.

However, once the rally had started, this same vendor came through the campground, putting fliers on all of the RVs, advertising his products, which of course ticked off the dealers who had paid for their vendor sites. So obviously, he did not have to go back to California for a medical emergency, and he did have merchandise if he was distributing fliers trying to sell it.

I called him about it, and told him I didn’t appreciate that, and that if he wanted to sell his stuff at our rally, he needed to come and set up the booth he had reserved. He hemmed and hawed, but never came back.

So he didn’t get his refund, and yesterday he e-mailed me wanting to know why. I told him why, and that he would not be attending any of our future rallies either. I’m a pretty easygoing guy, and I believe in doing what I can to accommodate my customers.

But sometimes I have to draw a line. I don’t like being lied to, and I don’t like being taken for a fool. That’s when the jerk in me comes out.

Thought For The Day – You never really learn to swear until you learn to drive.

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And Then It All Went To Hell

Posted on March 8th, 2010 by by Administrator

Back when I was in the military, I spent some time teaching firearms and close quarters combat at the U.S. Military Academy at West Point, New York. One of the things that we tried to stress to the Army’s future leaders was that you can plan and strategize all you want to, and you may know exactly how an operation is supposed to go. But once you put boots on the ground, everything can go to hell real quick, and then it’s time to improvise. Yesterday proved to me that the things I learned way back when, still apply today.

This is a brand new fairgrounds for us, and it’s laid out differently than any other where we have held our rallies. Instead of just one or two big open fields to park RVs in, like most fairgrounds, this one has one relatively small field on the south side, a large field on the north side, and dozens of little nooks and crannies with electrical hookups where we can sneak in a single rig or two.

I thought we had our parking plan laid out pretty well. I thought I had conveyed that plan to our hardworking volunteers who man the parking crew. And I thought that the folks who were coming in as early bird arrivals would have read the instructions I sent them about the parking crew meeting them when they arrived at the fairgrounds. It sure sounded like a good plan to me. And then everything went to hell!

Rain at rally webMy first suspicion that we were going to have problems was when the weather, which has been nice here for the last two weeks, suddenly turned ugly. Yuma is supposed to average about five inches of rain a year. I think we got that much yesterday! I would have measured it to tell you for sure, but the wind, hail, and lighting distracted me. We had standing water and mud everywhere!

Then early yesterday morning one of our most seasoned parking volunteers, whom I had planned to be the leader, called with a family medical emergency and could not make it.

We had planned to stage everybody in the big parking lot in front of the fairgrounds, but a lot of RVs just breezed merrily past the parking crew as they tried to wave them down and stop them, and soon we had a bottleneck at the gates and inside the fairgrounds, while the folks who were arriving and following the parking crew’s directions to move into the staging area began to pile up out front.

The Good Sam rally was ending yesterday morning, and we had hoped they would all be gone by noon, as expected. But there were several who just sat in the middle of our parking areas, waiting for the rain to let up. I can’t blame them for not wanting to travel in such bad weather, but some of them didn’t even want to go outside to unplug their rigs so we could move them out of our parking area and into a large lot on the other side of the fairgrounds, where they could wait out the storm.

In a rally situation, the only way to safely park RVs is one after the other in line. If you have somebody already in the middle of that line, you run into all kinds of problems, because you are trying to sandwich RVs in between the parked coaches, they have slides out that you have to avoid, and electric cords out that you don’t want to run over. It makes what should be a relatively easy job very difficult and time consuming.

We had a few people who got upset because they had to wait quite a while to get parked, while we sorted things out, and they let us know in no uncertain terms that we had really dropped the ball. No, I dropped the ball. I’m the guy in charge, and it all falls on me. I’m sorry. I don’t have any excuses, just the above explanation of what went wrong, and hopefully the lessons learned will make things better the next time around. I also apologize to anybody whom I snapped at or was short with while this was all happening. I was overwhelmed, and I’m sorry.

I have to say that most people were very patient and understanding, and we very much appreciate that. I also very much appreciate the parking crew, who stood outside in the pouring rain and mud, getting yelled at by upset people, and got the job done. I have no idea why they all didn’t walk off the job, but I’m sure glad they didn’t! We also had several people who had not officially volunteered to help with parking, but who saw we were in trouble, and just jumped in to lend a hand. Thank you all very much!

We had expected to park 135 RVs yesterday, all early birds who had registered to come in Sunday, and we had 52 indoor vendor booths reserved. By the end of the day, Miss Terry had registered 183 RVs, and 55 vendor booths! And there were still others who didn’t want to stand in line, and said that they were going to wait until this morning to come in to register! There were a lot of people who didn’t register early, or at all, they just showed up!  

To add to yesterday’s fun and games, when I tried to move our Winnebago motorhome from the back corner of the fairgrounds to the front so we’d have it accessible for rally items stored inside, the living room slide refused to come in, hanging up about halfway out, and the HWH leveling jacks hung up. RV tech Phil Botnick came to the rescue and fixed it, and also checked out the gas side of our water heater, which stopped working again. I have no idea what the problem was with any of this stuff, because I never had a chance to talk with Phil about it. All I know is he got everything working again, and I need to hunt him down and give him large sums of  money. Thanks for always being there for us, Phil!  

Then, later on, I was guiding an RV back into a parking space, and managed to trip and fall into a drainage ditch full of cold, muddy, water. I was so busy that I never got the chance to change clothes or dry off until I took my shower about 11 p.m. Can you say chilled to the bone?

The weather report is for sunshine today, and we sure need it! Hopefully we’ll have a better handle on things and parking will be at least a little easier today!

Thought For The Day – No matter how much you hope for the best, you should always plan for the worst.

Sometimes You Just Have To Adapt

Posted on December 10th, 2009 by by Administrator

Being able to adapt to the challenges life throws at us are an essential part of the fulltime RVer’s psychological toolbox. They say that the only thing that stays the same is change, and that’s certainly true whether you live in a sticks and bricks house, or a home on wheels.

No matter how carefully you plan, there will be times when all of your plans go right out the window and you just have to adapt to the new situation and deal with it. If you can’t, you’re probably never going to make it as a fulltimer, because this lifestyle, as great as it is, holds a lot of surprises.

You may plan to be at a certain campground at a certain time, and bad weather, traffic delays, or a mechanical breakdown keeps you from getting there, and instead you find yourself spending the night next to a hog hauler in a truck stop parking lot. You may have registered for your favorite RV rally, expecting lots of fellowship and good times, only to arrive to find the grounds have turned into a sea of mud. You may want to see Alaska, or drive old Route 66 next summer, but an unplanned medical emergency finds you stuck in Paducah.

You can’t foresee everything that will happen to you, but you can be very sure that from time to time, something will happen to get in the way of your plans! Being able to just accept it and roll with the flow will help keep you sane, and make your RVing life much more enjoyable.

When we originally came up here to Elkhart, it was going to be a quick trip in and out – get the bus sold, get a couple of minor issues handled on the RV, make a quick stop at the VA hospital in Lexington, and head back to the warm, sunny South. As you know, those plans disappeared Friday night.

I was able to get my medical appointment rescheduled for Friday, and the folks here at Duncan RV Repair have been scrambling to get us ready to go, and have just about everything finished. But now we have this terrible winter storm tearing the country apart and making traveling unsafe.

We’ve been through more than enough the last few days to need any more challenges, so if the wind keeps blowing, and the roads stay slippery and treacherous, I’ll just call the VA hospital and either reschedule or cancel the appointment, and we’ll sit tight until it’s safe to be out on the road.

Yes, we’d love to put cold, snowy Elkhart in our rearview mirror, and we’re really looking forward to doing so as soon as we can. But being stuck here is a minor inconvenience. Wrecking our RV and injuring ourselves on a patch of icy road would be a tragedy. So we’re sitting tight, watching the weather reports, keeping our fingers crossed, and rolling with the flow. Like I said, sometimes you just have to adapt.

Thought For The Day – Better to do it than to wish it done.

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