Posts Tagged ‘Verizon store’

Verizon Air Card Upgrade

Posted on January 27th, 2010 by by Administrator

As I reported last week, our Verizon air card has been giving us a lot of grief lately. We had frequent periods when service was very slow, and we were getting knocked offline over and over again. The problem happened at any time of the day or night, but more frequently in the evening, from about 6:30 p.m. until after midnight. As I wrote then, I’m sure part of the problem is just the sheer numbers of people using the cell towers, both for telephone and internet access.

I tried several fixes that I read about online, or that other Verizon users recommended, but nothing really helped. So yesterday I went to the local Verizon store to see if they had any ideas.

I was eligible for an upgrade under Verizon’s New Every Two plan, and the young lady who waited on me suggested that I swap out my USB 720 air card (which is actually a modem) for a newer model. I bought my air card before they had any restrictions on usage, and was concerned about losing my grandfathered status, with no five gigabyte monthly limit, even though I have only gone over four gigs once in two years. My customer service rep checked, and assured me that my unlimited status would remain in effect.

Since we travel all over the country as fulltime RVers, I also wanted a card that would still accept an external antenna. I had heard somewhere that no new Verizon air cards have an external antenna port. That was apparently not true, because she set me up with a USB 760 air card that does have the external antenna port, and she even threw in the adaptor cable that matches up with my Wilson Trucker antenna and amp. Total cost, after $50 mail in rebate, was $10.

Verizon air cards webThe new air card is about half the size of the previous one, as shown in this picture. It also did not come with a separate CD to install the updated VZ Access Manager software. The software is apparently built into the modem.

I came home, plugged the new unit unto my desktop computer, it automatically installed its software, and I was good to go. I then plugged it into my Cradlepoint MBR 1000 router, which recognized it immediately.

So far, it works fine. Speeds are still not as high as I have had in the past, but faster than with my old air card. The young lady at the Verizon store did say that here in Apache Junction/Mesa, and other places where they have a lot of users, we can expect slower service in the evening, which is when our problems have been the worst.

From about 6:30 p.m. until after midnight, my service slowed down, though not as bad as it was before. Terry and I both got knocked offline a time or two, but we were able to get right back on. Overall, it was a significant improvement over what we’ve been dealing with. Once I’ve used the new air card for a while, I’ll update you on its performance in a future blog.

Before I close this blog, I need to send a message to one of our Canadian blog readers named Andy who wrote me asking if we have subscriptions available to the Gypsy Journal for Canadian addresses. I tried to respond three times, but the e-mail bounced every time. Yes, we have many Canadian subscribers. Cost is $25 for one year, or $45 for two years. You can send us a check payable in U.S. funds, or click this Subscription Link and scroll to the bottom of the page to subscribe online.

Thought For The Day – Life is sexually transmitted.

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Another Project Finished

Posted on July 7th, 2009 by by Administrator

Miss Terry has been busy the last couple of days finishing a project on our MCI bus conversion.

When we started the conversion, we left the escape hatch in the roof of our bus, which was in the bedroom, accessible. When we had our tripod mounted HughesNet satellite dish, we installed a custom roof mount on the bus for it, and I would boost Terry up onto the roof and she would deploy the dish. She got so good at it that many times we could be online with both the Internet and satellite TV in less than ten minutes from the time we opened the hatch.

Now, this did make for some interesting experiences. Once we were parked here in our favorite spot at Elkhart Campground and Terry’s foot was in my cupped hands and she bounced up and down, doing our standard “One, two, three, and up” routine. Once she was up on the roof, the fellow in the motorhome parked next to us said “I’m sure glad to see you! I thought I was going nuts. I kept seeing this head popping out of the roof of your bus and then disappearing!”

We replaced the satellite dish with a Verizon air card and Cradlepoint router, assisted by a Wilson Trucker antenna and Wilson amplifier from the 3G Store a couple of years ago. Once we took the satellite dish and mount off the roof, Terry never had a reason to crawl up there again, so we decided to close in the hatch.

The last few days she has been busy staining wood and sealing around the hatch. Today we put the finished wood up and it looks great! But by the time the job was completed, Terry was more than ready to call it a day.

While Terry was busy putting a last coat of stain on the wood, I made a quick run to the post office to mail out a couple of orders, then stopped at the Verizon store to tell them to cancel the VZ Navigator option on my Blackberry Storm. It’s neat to have a fully functioning GPS in my cell phone, but we already have a GPS, and I couldn’t justify the $10 extra a month for the feature.

Our friend Al Hesselbart, historian for the RV Hall of Fame Museum, has been promising to take us out to dinner ever since I accused him of being a cheapskate a year or so ago, but the timing never seemed to work out. So yesterday just about the time we were wrapping up the bus ceiling, Al called and suggested we drive up to Lunker’s, a neat sporting goods store in nearby Edwardsburg, Michigan for dinner. Lunker’s has an excellent restaurant called the Angler’s Inn, and our dinner was wonderful. Did you ever notice that food tastes just a little bit better when somebody else is picking up the check?

Back at the bus, we returned a couple of telephone calls, and I wrote this blog post, edited the new Todays Hero Blog post, and by then it was time to start thinking about bed.     

Thought For The Day – If you have to choose between two evils, pick the one you’ve never tried before.

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Call Me Gadget Boy

Posted on June 17th, 2009 by by Administrator

Being sick last week put me behind schedule getting the new issue of the Gypsy Journal out, so now I’m pushing the clock to get finished.

I know I should have been working on it last week, but my brain was just too darned foggy to concentrate. I’d start to write something and halfway through a paragraph, I’d totally lose my train of thought. I managed to get the blog out and to edit the Todays Hero Blog postings, but that was about as productive as I was.

Fortunately, we are both feeling a lot better now. Terry still has some problems with her ears, and I still have a nasty cough, but compared to a week ago, we feel great. We appreciate everybody’s get well e-mails.

I worked on the paper most of yesterday, except for a quick trip to the post office to mail off some new orders. Meanwhile, Terry waded through a backlog of paperwork recording sales receipts. How can taking a few days off get us so far behind? The weather forecast calls for rain for the next five days, so I guess it will be a good time to be holed up inside working.

Never underestimate the power of the World Wide Web. After I wrote about our new friend Michele Henry and her company, Phoenix Commercial Paint, in yesterday’s blog, Michele said her website recorded 321 new visitors, most from my blog post. I hope it gets her some new customers, because she really does great work at an unbelievable price.

Someone wrote to ask me how any company can turn out a quality full body paint job for so much less than anyone else in the business, and said it seems impossible.

Michele can do what she does at that price for the same reason we have been able to publish a successful RV newspaper for ten years without any staff and without filling it up with ads from the big RV manufacturers. We love what we’re doing and we do almost everything ourselves to keep our overhead low. If it takes working 18 hours a day when we’re against a deadline, we do it. The same with Michele; she loves transforming dated looking coaches with beautiful paint jobs, and she isn’t afraid to get her hands dirty to get the job done. If you love what you’re doing, it’s not really work.

I am going to take some time off this evening, though. The Verizon store is having a free class on how to get the most out of smart phones, and I want to go see if they can give me some pointers on my new Blackberry Storm.

I am really impressed with this new phone, and it has so many features that I’ll never discover how to use them all myself. Can you believe that I was even able to download a free level? It looks and works exactly like a bubble level that you would use to check your RV’s level, or a tripod TV dish, but it’s right there on the phone. I tested it against two levels we have, and it is just as accurate.

What do I need a telephone with a level for? I have absolutely no idea, but that’s why my pal Brenda Speidel calls me Gadget Boy! 

Thought For The Day – Be glad God doesn’t give us everything we ask for.

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Biting The Blackberry Bullet

Posted on June 15th, 2009 by by Administrator

For weeks now I have been debating whether or not to upgrade my old LG cell phone for a Blackberry Storm. The LG worked fine and I had no complaints with it, but people kept telling me how much the new “smart phones” are capable of doing, and what a great tool they are for a businessperson on the go. I was due for a new phone under Verizon’s “New Every Two” program, so I started doing some homework.

The first thing I quickly learned is that the typical kids working behind the counter at a Verizon store or franchise are absolutely clueless about what grownup people need or want in a smart phone. I stopped at three different stores during my research, and the young people working in them were eager to tell me about how great the Blackberry is for texting, taking pictures, watching videos, playing games, and listening to music. That’s all great if you’re fifteen years old, but what I wanted to know was how it could help make my life easier.

A couple of days ago I stopped at the Verizon  company store in Elkhart to apply for my veteran’s discount on my bill (If you’re a veteran, take your discharge or DD-214 to any Verizon company store, and you are entitled to a 15% discount on your cell phone bill). The manager of the store, a fellow named Jason, was using a Blackberry Storm and I asked him about it, and he gave me a very good and thorough demonstration of its abilities from a business standpoint. Now that’s what I wanted!

It didn’t take very long at all to get me hooked. It was one of those “How did I live this long without this thing?” moments. Besides having all the typical cell phone goodies like a camera and texting capabilities (not that I do any texting), the phone comes with an 8 gig memory card installed, which can be upgraded to 16 gig.

It is a Windows based application, so I can download Excel files, such as our mailing list, right to the phone. So if we are away from the bus and visiting with a subscriber, and he wants to know when his subscription expires, I can check it right on my phone. I can also download all of the PowerPoint slide presentations I use in my seminars, and plug the phone into anybody’s computer and show them.

The Blackberry Storm is also fully web capable, so I can surf the internet, check my bank balance, and send and receive e-mails on it. I get a ton of e-mail every day, and if we’re away from the bus for a few hours, they really pile up. Now my phone beeps whenever a new e-mail comes in and I can check it right then, and reply if necessary. I can also tether it to a laptop computer and use it as a modem to get online!

The phone also comes with a GPS built in, and using Verizon’s VZ Navigator service, it is very similar to the Garmin GPS we use in the van or bus. I can even use it to find nearby gas stations, restaurants, or whatever else I’m looking for, with turn by turn directions and voice prompts.

There are a lot of other features that will come in handy, including a voice memo program. I’m always thinking of something I want to tell Terry or include in the blog, but I never write it down, and then I forget. Now I can just record myself a quick note. There is also a calendar that will prompt me for important dates and appointments (so I don’t forget Miss Terry’s birthday a week from today), and even an alarm clock! It’s like having a secretary right in my pocket, but I can call it Darling or Sweetie Pie and push all its buttons and not get sued for sexual harassment!

Thought For The Day – A healthy attitude is contagious but don’t wait to catch it from others. Be a carrier.

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