Yes, it’s miserably cold here in central Florida. Yes, I am chilled to the bone. Yes, it sucks. But I shall not snivel. Yesterday evening we watched news coverage of the blizzard that is blanketing the east coast, and all of those folks stranded in airports, and others who were busy shoveling snow, or getting stuck. Compared to them, we have it good.

But just because I’m not going to snivel doesn’t mean I have to like it! If my fingers ever thaw out enough that I can type again, I plan to write a strongly worded editorial!

We knew the weather was going to be ugly yesterday, and we had no place to go and nothing to do, so we slept in, then stayed in bed snuggling for a long time, because neither of us was in a hurry to get out from under the covers. When we finally did get up, we wore our sweats all day long, and put on our warm Teepee Creepers sheepskin slippers. While Miss Terry has to have her morning kick start, I don’t drink coffee. But I sure didn’t turn down the cup of hot chocolate she made me for breakfast!

I spent the day catching up on a backlog of paperwork I had let pile up, and managed to make a big dent in it. Terry kept busy doing some laundry, puttering around the kitchen, and working on some other chores she needed to get out of the way.

It never got much above 50 degrees all day long, and the wind kept gusting up. Looking out the windows, we saw very little activity most of the day, except for a few people bundled up, walking their dogs. That’s another reason I don’t have a pet. I love dogs, but I’ll go play with theirs when it warms up, and leave the dog walking in the cold to them.

We love our Winnebago Ultimate Advantage motorhome, and it has so many nice features we didn’t have in our MCI bus conversion. The one place where it is lacking is in insulation. When we built the bus, we put several layers of different kinds of insulation in the floor, ceiling, and walls. We didn’t have a furnace in the bus, but with an Olympian catalytic heater, or a small electric heater, we  stayed warm and toasty even when outside temperatures got  down below freezing several times.

The Winnebago has two furnaces, a heat pump, and we use space heaters as needed, but it was still cold inside it yesterday. But I’m not sniveling!

Since the overnight temperatures were going to be in the mid-20s for the next few days, I went out in the late afternoon and disconnected our water hose to keep it from freezing.

Today and tomorrow look like more of the same thing. Terry has been saying that she needed a few days of down time to spend at home, and it looks like she’s getting her wish. but I’m not sniveling!

Thought For The Day – I used to be lost in the shuffle. Now I just shuffle along with the lost.

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Yesterday was a horrible day for me, because I had to get up at 5 a.m. so we could be dressed, and have the motorhome ready to roll when the factory techs came to get it a 6 a.m. Anybody who knows me knows that I hate getting up early in the morning.

I do most of my writing at night, and don’t post the blog until midnight. With the terrible internet connection we have on our Verizon air card here in Forest City, it took me well over an hour to get yesterday’s blog uploaded. (My desktop computer doesn’t have a WiFi card, and I have not loaded my blogging program on my laptop, so I couldn’t use Winnebago’s WiFi signal.) So by the time I got my shower and got into bed, I managed about four hours sleep.

Now, I’d never be so bold as to tell anybody how to run their business, but I’m telling you something, the folks here at Winnebago are missing the boat on an opportunity to double or triple the revenue from their service department. All they have to do is rent cots or hammocks to those of us who have to be up so early to have our RVs worked on, and I’m convinced their bottom line would skyrocket.

I tried to nap in the front seat of our van, since the back end is filled with bikes, kayaks, and a few thousand copies of the Gypsy Journal, but that just wasn’t happening. You’d be surprised how rude people are when you knock on the door of their RV and ask if you can take a nap on their couch! Is that any way to treat a perfect stranger? (Okay, an imperfect stranger, in my case!).  

We have toured several RV factories in our time, and since we now own a Winnebago Ultimate Advantage motorhome, and since we are here in Forest City, Iowa, the home of Winnebago Industries, it just seemed like a good thing to do yesterday while our motorhome was in the shop.

First we looked at a small display on company history in the Visitor Center, including this vintage motorhome. It was one of the first Winnebago motorhomes to come off the assembly line.

Then we boarded a bus for the factory tour. It was interesting to see how Winnebago makes Class A and C motorhomes, but, unfortunately, our tour guide wasn’t all that great. He was a nice guy, but he didn’t seem to grasp the concept of using a microphone and bullhorn. He kept letting the thing hang at his side instead of holding it up where the sound would project. If you were standing right next to him, you could hear what he was saying, but five feet away, you couldn’t.

Winnebago was the first RV company to use an assembly line, which revolutionized the industry. They have it down to a science, and while other RV manufacturers have closed their doors in the last couple of years, Winnebago keeps right on chugging along. They have cut their work force to deal with a lower volume of sales, but they are still producing top quality motorhomes every day.

It is interesting to stand on the viewing platforms, high above the factory floor, and watch their skilled employees bring a raw frame in and turn it into a home on wheels.

Today we have a bit of a reprieve, since they won’t be taking our coach into the shop until 7 a.m. Whatever will I do to fill that empty hour in my life? Hmmm… snoring sounds like a good idea!

We are having quite a bit of work done, all the result of a lack of maintenance on the part of the former owner of our motorhome. The list includes new seals on both slide rooms, re-caulking the fiberglass roof, and new springs on all four of our HWH leveling jacks. It’s not going to be cheap, but we got the motorhome at such a good price, that we feel we still got a great deal.

The techs working on our coach say they hope to have the job done today, and if they do, we’ll be hitting the road Wednesday morning. If not, we’ll just hang out here at Camp Winnebago another day.

Thought For The Day – There is a difference between being broke and being poor.

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Readers have been asking me for an update on how we like our new to us Winnebago Ultimate Advantage motorhome, now that we have lived and traveled in it for almost six months, as compared to the MCI bus conversion we built and lived in for over eight years.

Overall, we are both very happy with the Winnebago, though we have had to make a few adjustments. We love having the extra room the bedroom and living room slides give us. However, we actually had more inside storage room in the bus, due to the extensive cabinetry that Miss Terry designed and built for it.

But, even though we had three huge bays underneath the bus, we still have more basement storage in the Winnebago than we did with the bus. The reason for that is that one entire bay of the bus was used for our holding tanks, which do not take up bay space in the Winnebago, and also because half of one bay in the bus held our house battery bank and inverter, and half of the third bay held our twin propane tanks, plus the fuel tank for our Onan gas generator.

We had a huge gray/black waste tank in the rear bay, and when we were parked in a campground with full hookups, we could turn a diverter valve and let the gray water run directly into the sewer, which meant we could go a long time without dumping the waste tank. In the Winnebago we have to dump the black tank about every seven days. We could probably stretch that if we were boondocking and being very careful, but the difference in tank capacity is really noticeable.

After our first night in the Winnebago, we could really tell the difference in insulation between the two rigs. We built a lot of insulation into the bus, and it was both quieter inside, and much warmer (or cooler, depending on the season), than the motorhome. But, the bus had a single rooftop air conditioner that was vented directly inside, which was much nosier when running than the ducted basement air conditioner in the Winnebago.

After driving across the country in the Winnebago, I don’t know how I lived with the tired old Detroit diesel in the bus for so long. These days I think nothing of cruising up long grades at 60 miles per hour, passing eighteen wheelers, instead of crawling along in the right lane with the radiator misters on at fifteen miles per hour, hoping some eighteen wheeler didn’t run over us. The Winnebago definitely has more power and gets better fuel mileage than the bus did, but I find that I don’t have as much confidence in the Winnebago’s exhaust brake as I did the Jake brake in the bus when going down steep grades.

Everything in life is a tradeoff. Terry misses the household style refrigerator, gas range with oven, and separate washer and dryer that we had in the bus. But, the larger kitchen area and the spacious bedroom/bathroom layout of the Winnebago is much more comfortable. She’s learning to live with the Winnebago’s microwave/convection oven, and the Splendide RV washer/dryer combo.

When you add in a lot of creature comforts and handy accessories, such as cruise control, automatic HWH leveling jacks, automatic Winegard rooftop TV dish, two gas furnaces, and a heat pump, for us the Winnebago comes out the winner.

Several readers have asked us if we will be at the Winnebago Grand National Rally in Forest City, Iowa in July, if we’ll be vendors, and if I’ll be presenting any of my seminars at the rally. The answers are yes, probably, and I don’t know. Yes, we plan to attend the rally, we’ll probably be vending (I haven’t registered yet), and I don’t know if I’ll be presenting any seminars. I haven’t been invited to do any, and the inquiry I sent was never answered. But if you are a Winnebago owner and will be at the rally, and would like me to do a seminar or two, why not give the folks in Forest City a shout or an e-mail? They have no idea who I am, since we have not had our coach that long, but if they see there is an interest, they might invite me to do a couple of seminars.

Speaking of RV seminars, while our schedule won’t allow us to be at the RVSEF RV Lifestyle, Education and Safety Conference in Bowling Green, Kentucky, June 3-6, Walter Cannon has come up with an excellent RV education program filled with great seminars. There is a 10% discount for anybody registering for the conference before March 1^st, so if you plan to attend, register now and save yourself some money on this excellent program. 

Thought For The Day – Virtue is the only true nobility.

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If you see Noah, tell him I’d like to swap a really nice Winnebago Ultimate Advantage motorhome for his ark!

It has been raining ever since we got back to Summerdale, and I’m starting to collect two of every critter I see, just in case. Here are a couple of photos of the puddles taken from in front of our motorhome yesterday morning. Everywhere we step, the ground is just saturated.

A lot of blog readers have e-mailed asking me how our insurance company is treating us since we were burglarized and vandalized the evening of December 4^th. I have held off on saying much, hoping to keep a spirit of cooperation going. But since that hasn’t done us any good, here is how the situation looks from my point of view. Please excuse the rant, but we feel like we are being victimized for a second time.

We have used PoliSeek (formerly AON) as our insurance agent for most of the ten years we have been on the road. First they placed us with Royal Sun Alliance, and when that company stopped covering RVs, they switched us to National Interstate. In all of that time, we have faithfully paid our premiums on time and have never had a claim.

We are supposed to have a disappearing deductible, which means that for every year that we don’t have a claim, our deductible goes down by 10%. We also pay extra for full replacement coverage of our RV and contents.

So far, I am very unhappy with the response from both PoliSeek and National Interstate. Our crime happened late on a Friday evening. We called the next morning (Saturday), and got a message to call back on Monday. So we were left to fend for ourselves all weekend in 12 degree weather in northern Indiana with an RV with a window busted out. We could not leave the RV parked and unsecured and stay in a motel or everything else in it could have been stolen. Fortunately, Michele Henry from Phoenix Commercial Paint opened her shop up for us so we could get in out of the cold over the weekend.

On Monday, three days after the incident, I talked to the first claims adjuster, and he e-mailed me a Vandalism Affidavit and requested that I fill it out, have it notarized, and return it to him by fax. He also said to send him a list of any items that were stolen. I did so, and called him back an hour or so later to tell him that they had been faxed, and got a message that he was out of the office. As it turns out, he was out of the office for the next week.

We managed to contact a different adjuster, who said she was filling in for him, and she asked me to mail her hard copies of the forms, which we did. When I asked her about specific repairs and what was covered and how to get the repairs done so we could get back on the road and to warmer weather to avoid an incoming blizzard, her answer to every question was “I don’t know, I’ll have to get back to you.” The shop that did the initial repairs so we could get out of cold, snowy Indiana is getting the same run around.

Once our motorhome was drivable again, the second adjuster said to go to Camping World in Robertsdale, Alabama to get an estimate for the repairs that are still needed. I did so and faxed National Interstate that information.

Monday, a week after I spoke to him, the first adjuster called back and wants to start from square one all over again, and when I asked about the repairs still needed, his answer was the standard “I don’t know, I’ll have to get back to you.”

I was told that our disappearing deductible does not apply, because we also kept our bus conversion insured with them until it was sold. As for our total replacement coverage, that apparently only applies to items not physically attached to the RV, and guess what, there’s another deductible that comes into play there too!  When I ask why, the answer is “I don’t know, I’ll have to get back to you.”

Yesterday I called PoliSeek, who is supposed to be my advocate, as I understand it. I was told that nobody there could help me, and was transferred to the original claims adjuster at National Interstate. He told me that “these things take time.”

How much time? It is now twelve days after we were victimized and we still do not know if we are on the hook for the repairs to our RV or if we will be reimbursed for our loss and damages. The shop in Indiana wants paid and has told us that if the insurance company does not pay them in a timely manner for the repairs, we are responsible.

The same claims adjuster called back later yesterday afternoon and told me the claim can take up to 180 days to settle. Then he e-mailed me more paperwork to fill out, more loss claims to have notarized and mailed in, and said he will turn it over to a field adjuster, who is supposed to contact us “soon” to make an appointment to come and talk to us.  

You can bet that I’ll be changing insurance companies and agents very soon! Some readers who use PoliSeek and National Interstate have reported good experiences with them, but they have totally dropped the ball on our claim, in my opinion.

Thought For The Day – Friendship isn’t a big thing. It’s a million little things.

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Terry and I can really feel the difference in comfort levels between our MCI bus conversion and our Winnebago Ultimate Advantage motorhome in this cold weather! The Winnebago is much colder inside than the bus.

When we built the bus, we added a lot of extra insulation to the floor, walls, and ceiling. We were in temperatures down to 10 degrees a couple of times and a couple of electric cube heaters kept us comfortable. Last night it was 16 degrees here in Lexington, Kentucky, we had both furnaces turned up, and we were still chilly! I think we need to look into a catalytic heater. We let our Olympian Wave 8 go with the bus, and now I’m wishing we had kept it! That thing sure put out a lot of heat, and used a lot less propane than the RV furnaces do.

My appointment at the VA hospital Friday went as well as could be expected, and we are leaving today, headed back to the Escapees Rainbow Plantation RV park in Summerdale, Alabama. No place in the country seems to be warm right now, except for maybe the Florida Keys, but we have had to cancel our trip that far south this year. At least Summerdale will be a little warmer than it is here. We’re about 675 miles away, so we hope to be there sometime Sunday afternoon.

Then I have to chain myself to my desk and get the new issue of the Gypsy Journal ready for the printer. The unplanned trip back up to Elkhart to sell the bus, and the burglary that happened there, have put me way behind schedule. The paper should be printing right now, and all we would have to do is get the new issue ready to mail out. I hope our subscribers will understand about the delay. Most folks have been pretty easy going when we’re late, but as a lifelong newspaper publisher, it eats me alive to miss a deadline.

A lot of readers have been asking how we are making out with our insurance company after last week’s incident. One writer went so far as to say that the theft and vandalism were only the start of our misfortune, and the real violation would come from our insurance company. Things are not wrapped up yet, but so far, I get the feeling he was not far off the mark.

I won’t go into a lot of details yet, because I don’t know what the final outcome will be, but so far, it looks like our “disappearing deductible” sure had the right name, because when we needed it, it disappeared! All I will say right now is that I think we’ll definitely be shopping for a new insurance company once all is said and done. Of course, I’m sure that they will be just as bad. What’s that they say about a rose by any other name?  

Meanwhile, Bad Nick is staying inside close to the heater outlet, and he posted a new Bad Nick Blog titled Keep It In Your Pants. Check it out and leave a comment.

Thought For The Day – He who digs a pit for others will fall into it himself.

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